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Welcome to Privacy Documentation

This Privacy Policy Agreement ("Agreement") is entered into by and between Kaizen Health ("Company"), and the user ("User") of Company's Services. By accessing or using the Services, User agrees to be bound by the privacy policy set forth in this Agreement.

Effective Date: March 1st 2024

Last updated: Dec 12th, 2024

Kaizen Health ("we", "us", or "our") is committed to protecting the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the App includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the App.
  • Health Information: All health-related information you provide us is HIPAA compliant and stored securely. This information may include, but is not limited to, medical history, treatment plans, and health conditions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Compile anonymous statistical data and analysis for use internally.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the App to you.
  • Increase the efficiency and operation of the App.
  • Monitor and analyze usage and trends to improve your experience with the App.
  • Notify you of updates to the App.

User Control & Data Deletion Policy

You have control over your personal health data. You can access, update, or delete your data at any time through the app’s settings. If you choose to delete your account, all associated data will be permanently removed from our servers. Account deletion can be accessed via the following ways:

  • In-app via the profile settings. (Recommended method)
  • Reach out to us using this support link and select "Account Maintenance".
  • You can also email us at info@kaizenhealth.io with "Account Deletion" in the subject line from the email address linked to your account.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Use by Minors

The App is intended for use by individuals 18 years of age and older. The App is not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18.

Data Storage

Your personal information and health data are stored on Firebase (Google Inc), ensuring HIPAA compliance and secure storage of health information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at this email address.